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SHIPPING & RETURNS

GENERAL TERMS AND CONDITIONS OF SALE

These general terms and conditions of sale ("General Terms and Conditions of Sale") apply to any order you place through www.evelmitchell.com and any products you purchase from the store.

 

ONLINE PURCHASES

Consumer Rights Directive (CRD): In the UK and other EU countries, you have the right to cancel the contract of the purchase of certain items within 14 calendar days beginning the day after the item is delivered (see our website for full details). This is not intended to be a full statement of all your legal rights under the CRD or other relevant consumer legislation. If you only return part of your order we will not refund any applicable delivery charge paid. Refund Payments: When you return goods, the credit adjustment will be made to the credit card or debit card, used as payment for the original order. If you are returning your items in accordance with the CRD we will refund you within 14 days of receipt of the items to the specified returns address.

 

SALE POLICY

Our refund or exchange policy for sale items purchased in store will be made clear to you at the time of purchase.